Privacy Notice for TwinCityAuctions.com
At Twin City Auctions (“we,” “us,” or “our”), we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Notice outlines how we collect, use, disclose, and protect your information when you access and use our website, twincityauctions.com (the “Website”). Please read this notice carefully to understand our practices regarding your personal information.
Information We Collect:
- Personal Information: When you register an account with us, participate in auctions, or interact with our Website, we may collect personal information, such as your name, email address, phone number, and shipping address.
- Transaction Information: We collect information related to your auction activities, including bidding history, items won, payment details, and shipping information.
- Device and Log Information: We automatically collect certain technical information about your device, such as your IP address, browser type, operating system, and referring URLs. We also log data about your use of the Website, including the pages you visit, the duration of your visit, and actions you take.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the Website, track users’ movements around the site, and gather demographic information. You can control the use of cookies through your browser settings.
How We Use Your Information:
- To Provide Services: We use your information to operate, maintain, and improve our Website, including processing transactions, facilitating auctions, and delivering purchased items.
- Communication: We may use your email address to send you important updates, account-related notifications, and marketing communications that you have consented to receive. You can manage your communication preferences in your account settings.
- Analytics and Personalization: We analyze user behavior and engagement to improve our services, personalize your experience, and provide relevant content and recommendations.
- Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Information Sharing and Disclosure:
- Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, shipping partners, and IT support. These providers have access to the information necessary to perform their functions but are obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any change in ownership or control of your personal information.
- Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You can review, update, or delete your personal information by accessing your account settings on our Website. You may also unsubscribe from marketing communications by following the instructions provided in the emails. However, please note that we may still send you important transactional or account-related messages.
Children’s Privacy:
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove such information from our records.
Changes to this Privacy Notice:
We reserve the right to modify this Privacy Notice at any time. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this notice periodically to stay informed about our privacy practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Notice or the handling of your personal information, please contact us at info@twincityauctions.com. We will endeavor to respond to your inquiries in a timely manner.
By using our Website, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Notice.
Thank you for entrusting your information to Twin City Auctions.